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Viewing Action History

As a Dragondata Reseller of you can view the entire Action History of all the Domain Names Registered through by your Customers and Sub-Resellers i.e. a Log of all the Actions that have made on this Domain Name. This is possible through your Reseller Control Panel, by following the steps mentioned below:

1. Login to your Control Panel and search for the domain name.

2. Click on the Domain name in the search results to get to the Order details view.

3. Here, you have 2 options - 

  • Current Actions - This will show a list of all Pending Actions as well as any Action done on the Domain Name within the last 24 hours.

  • Archived Actions - This will show a list of all Completed Actions which are more than 24 hours old.

NOTE: The Current and Archived Actions buttons are accessible from both, the Domain Management Console, as well as the Order Details Toolbar. However, there is a difference in their functions -

  • The buttons in the Management Console allow you to view the Action History for all products and services relevant to the Domain Name.

  • The buttons on the Order Details toolbar allow you to view Action History only for the Domain Name Registration service.

4. Here for each Action it will show the following details -

  • Action Id - It is the unique Id for each Action performed in OrderBox.

  • Order Id - This is the Order on which the Actions are being performed.

  • Description - This briefly describes the Action that was performed.

  • Status - This column shows whether the Action was successful or not.

  • Added On, Started On & Completed On - These 3 columns show the respective dates, along with the time stamp for the Action.

 

Created on:  
Jun 3, 2004 11:41 AM  GMT
Last Updated on:   Dec 12, 2006 1:55 PM  GMT
 
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